Dahlia Tuber Policies
Satisfaction Guarantee
Petals and Paws sells dahlia tubers individually, and each tuber is guaranteed to have at least one viable growing eye.
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All tubers are grown on our farm using organic methods and are free of pesticides while in our care. We do not resell tubers from other growers.
If you have concerns about your order, please contact hello@petalsandpawsflowers.com within 72 hours of receiving your order.
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Petals and Paws is not responsible for issues resulting from improper storage, planting conditions, pests, or negligence after delivery. Every tuber we ship is inspected and handled with care to ensure excellent condition at the time it leaves the farm.
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Shopping Cart Policy
Inventory is confirmed only when checkout is completed and you receive a paid order confirmation email.
Placing an item in your cart does not reserve or guarantee it. If a variety disappears from your cart or becomes marked as “Out of stock” during checkout, that means another customer completed their purchase first. This is an automation managed by our website's platform and is outside of our control.
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Shipping (USA Only)
Petals and Paws currently ships within the United States only. We are unable to ship to Canada or other international destinations at this time.
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Returns & Refunds
Please inspect your dahlias as soon as they arrive and notify us within 72 hours of delivery if there is a problem.
We take great pride in sending healthy, high-quality tubers, and we want you to be happy with your purchase.
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Substitutions & Cancellations
All sales are final, and we do not accept cancellations after purchase.
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In rare cases, Mother Nature may step in. If a stored variety fails or we are unable to fulfill a specific tuber, we will contact you to discuss the options available at that time.
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Dahlia Virus Awareness
We follow American Dahlia Society (ADS) best practices for handling and disease prevention on our farm. This includes sanitizing tools between cuts, isolating questionable plants, and using only organic pest control methods. Even with strict sanitation practices, the American Dahlia Society reports that a large percentage of healthy dahlias can carry a virus without showing symptoms.
Dahlia virus has existed for more than a century, and in many cases, plants grow and bloom beautifully despite it.
If you have concerns about a plant’s health, please reach out. Most common issues, such as poor vigor or weak growth, can often be improved with proper watering, sunlight, and fertilization.
